Customer support

Sugar BioEnergy Accompagnement Client1-FIVES

Customer support

Thanks to Fives' unrivaled bicentennial experience in the sugar and the cogeneration industries, Fives Sugar Consulting proposes tailor-made approaches to its customers in various fields with the aim to support customers' projects, to improve the manufacturing process and to help profit growth. 

Feasibility studies/Audits

For green field projects, or improvements in existing plants Fives offers:

  • Project feasibility studies considering economical, environmental, legal, and technical aspects
  • Analysis of several projects and investment scenarios, with ROI comparisons
  • Technical benchmark
  • Energy saving studies 

Value monitoring

Thanks to its powerful simulation toolbox CAMEIOTM, Fives Sugar Consulting can support its customers during operation and helps them increase revenue with zero investment, by settings optimization, fine tuning and troubleshooting. 

Expertize 

  • Audit and/or technical benchmark of industrial plants
  • Mechanical audits and diagnostics
  • Improvement of time efficiency 
  • Technical assistance for installation, erection, commissioning and operations of process equipment  

Training

Thanks to its skilled experts and its manufacturing facility, Fives Sugar Consulting offers a large range of training programs dedicated to the stakeholders of the sugar industry. The training sessions are customized in order to perfectly fit the customer’s requirements, mixing academic and practical training (with CAMEIOTM) at customer site and/or Fives' assembly workshop.

⇒ For recruitment-related matters (application, etc.), please do not use this form. Make your requests on this page.

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Information on data processing

As a data processor, FIVES implements personal data processing when managing your contact request. The data collected are required for this processing and are retained, unless you object, for a period of 6 months from the last contact between you and FIVES. If the information is incomplete, FIVES will not be able to respond to your contact.

The data collected are exclusively for the use of FIVES departments.

Pursuant to current legislation, you have the right to request access to data concerning you, their correction, deletion and portability, as well as a right of limitation over processing of your data.

These rights can be exercised by email to DPO@fivesgroup.com or by post to the Data Protection Officer at the following address: FIVES, 3 Rue Drouot, 75009 Paris, accompanied by a copy of an identity document.

In case of a dispute involving processing of your personal data, you have the right to make a complaint to the French Data Protection Agency (CNIL).

To find out more about our personal data protection policy click here


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